1 reviews | Active since Sept 2016

30 Jul 2020, 11:04

Debit order

Tracker keeps debiting more money than they have to. I have written to them in the past and they reversed and they done it again. I sent them an email with my complaint 4 days ago, no response. I twitted about my complaint, they do not respond, however they are pushing their sales pitch on all social media platforms but no interaction with their clients!

If you're searching, please consider other tracking companies - not TRACKER.

0
Replies (3)
Tracker Connect
Tracker Connect's reply30 Jul 2020, 11:25
Official
Good Day Hazel,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply30 Jul 2020, 14:11
Official
 Good Day Hazel, 

We attempted to contact you regarding your complaint, to no avail. An email has been sent to your email address in response to this matter and we await your reply. 

Tracker Connect 
Tracker Connect
Tracker Connect's reply31 Jul 2020, 12:36
Official
Good day  Hazel,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect