1 reviews | Active since May 2016
<p>I had purchased a new vehicle, where Tracker was successfully installed. There was an incorrect specification on the vehicle, thus the vehicle had to be replaced by the Dealership.</p> <p>On May 24th 2016, I contacted Tracker to remove my unit from my existing vehicle and reinstall in my new vehicle.</p> <p>Only to find out, that I had the option of either terminating my contract and paying R1200, OR swopping out the unit and paying R1600 for swopping it.</p> <p>I understand that there would be a fee incurred for swopping? BUT R1600? THAT IS ****************!!!!!</p> <p>OR ALTERNATIVELY PAY R1200 and then undergo all the admin of completing an entirely new contract!</p> <p>TRACKER, STICK TO TRACKING, BECAUSE YOUR ADMIN SUCKS, AND YOUR CHARGES ARE ****************!!!!!!!!</p>
Hi Yachika,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Shaakier Hartley
Tracker Connect
Best regards,
Hi Yachika,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Shaakier Hartley
Tracker Connect
Best regards,
Good Day Yachika,
Thank you for your communication.
We hereby confirm that we have contacted you and assisted you regarding your complaint.
Kind regards,
Tracker Customer Care.
Best regards,
Good Day Yachika,
Thank you for your communication.
We hereby confirm that we have contacted you and assisted you regarding your complaint.
Kind regards,
Tracker Customer Care.
Best regards,
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