SM
Sibusiso M

1 reviews | Active since Oct 2016

03 May 2024, 12:19

****** ******

I was charged 600 for them to come and check a unit that isn’t working and still isn’t working. I was not even told about this call-out fee when I reported the faulty device, I was just hit with an invoice of 600 and they debit my bank account. This company has truly become *******, may be I need to find another company. If you do not bring back my money, I will reverse it as soon as it appears on my banking app.

0
Replies (2)
Tracker Connect
Tracker Connect's reply03 May 2024, 12:28
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply08 May 2024, 07:50
Official
Good day, 

This is to confirm that we have contacted you and assisted. 

Thank you 

Tracker Connect