********* customer service

I am being invoiced for Car Guard Services when the sales agent did not send email link to me for app to be downloaded on my phone.Date (14.06.2024) I have called on two occasions requesting this email,to no avail. 21.06.2024 when I called to cancel this subscription, I was advised that I ought to have downloaded app from play store.Siya the supervisor is supposed to have listened to the recording and reverted..still waiting I'm not prepared to pay the invoice of R76.00 Secondly, all subscriptions are invoiced a month in advance..so on 21.06.2024 a new tracker unit was installed in my vehicle but I am now asked to pay for the new unit and the old tracker unit!!!!!!! *********....I'm disgusted with the lack and incorrect information being passed just to attract customers I would like to resolve this issue and look for another service provider....