NB
Neville B

1 reviews | Active since Jul 2012

22 Dec 2025, 12:41

Customer care

After lodging a complain about customer care, I received a call within 5 mins from Tracker. This lady immediately tried to assist me, she offered to upgrade my current package, and my installment will also be less than what currently pay. That is customer satisfaction guaranteed. Thank you for the help

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Replies (2)
Tracker Connect
Tracker Connect's reply22 Dec 2025, 12:42
Official
Good day 

Thank you for taking time and reflecting on your positive experience with Tracker. 

We do strive for customer satisfaction 

Thank you 

Tracker Connect
Tracker Connect's reply22 Dec 2025, 14:17
Official
Good day Neville Bester,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect