TL
Tshepiso L

1 reviews | Active since Mar 2009

27 Nov 2017, 14:13

Credit reporting

I have an account with Tracker, in the months when the account was in arrears, the negative information is reported to the credit bureau which reduced my credit scoring, however when the account is up to date the positive information is not reported. There is no consistency in reporting.

The needs to be a balance in how the reporting is done as this has affected me adversely.

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Replies (2)
Tracker Connect
Tracker Connect's reply27 Nov 2017, 15:15
Official

Good day Tshepiso,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Tracker Connect,

Chennan Venter

Best regards,

Tracker Connect
Tracker Connect's reply27 Nov 2017, 15:39
Official

Good day Tshepiso,

Kindly note that we tried to call you to no avail.

Feedback has been send to you via email in this regard.

Should you require further assistance, please do not hesitate to contact us.

Regards

Chennan Venter

Tracker Connect

Best regards,