PS
Portia S

1 reviews | Active since Mar 2012

20 May 2015, 15:18

Credit bureau not updated

Good day,<br> <br> I had a tracker account for my vehicle, because i was out of work i couldnt pay my account for few months,<br> as soon as i managed on the 21-04-2015 i called in and paid up the outstanding account and since i dont have a vehicle anymore i requested for a suspension until i can use the service again.<br> <br> i received an updated statement online which clearly showed that i dont have an oustanding balance however no update has been done with all the bureaus to notify that my account is up to date and its been a month after i made a payment.

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Replies (1)
Tracker Connect
Tracker Connect's reply20 May 2015, 15:41
Official
Hello Noxolo11,

Your complaint dated the 20th of May 2015 has been noted.

Please be advised that we are currently investigating same and will revert to you shortly.

Thanking you for your patience.

Shaakier Hartley
Tracker Customer Care