kD
kevin D

1 reviews | Active since Jun 2010

12 May 2016, 11:49

Court and suspension of services threatened

<p>I cancelled Tracker two months back and have received confirmation via email of the cancellation.</p> <p>Since then I have received 3x threatening SMS's (to my wife's phone incidently, not mine) that service will be suspended, and that court action is iminent due to non payment.</p> <p>I have spent over an hour this week trying to reach them on the telephone but spent the entire time on hold each time.</p> <p>And to add injury to insult, the last SMS refers to me (Kevin ****son) as MISS F ****SON!</p> <p>Please can someone from tracker call ME back this time, and explain what's going on?</p> <p>Tel: *** - Mr. K. ****son</p> <p> </p> <p>PS: for those who want to know the true impact on your insurance, not having tracker increases my insurance by R20 ...phhhh!! not worth the bother.</p>

0
Replies (2)
Tracker Connect
Tracker Connect's reply13 May 2016, 12:52
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Shaakier Hartley Tracker Connect
Tracker Connect
Tracker Connect's reply13 May 2016, 13:15
Official
Thank you for your communication. We apologize again for the frustration this has caused, we also hereby confirm that we have contacted you and assisted you. Tracker Connect Customer Care.