Contract cancelled but still being debited

<p>In April 2017, I contacted Tracker advising them that the unit was not working and that I wanted to cancel my contract. I was told that I could not give notice until August 2017, which turned out not to be true. After numerous e-mails and complaints, I was told that I would be paid a refund of the overcharged amounts. Not only have I not been paid the said refund, but they again debited me with R74,24 on the 1st August 2017. I have had no response to my e-mails since then requesting an explanation. I have asked on numerous occasions for a copy of my contract and they have simply not supp**** it. I will be reporting them to the Ombudsman.</p>