GT
Graham T
1 reviews | Active since Feb 2019
28 Aug 2024, 10:37
Contract cancellation frustrations
What frustration experienced to cancel a contract. All tricks of the trade used by the call centre. Very immature and not professional! Will use their competitors going forward.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
28 Aug 2024, 10:55Good day Graham.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's reply28 Aug 2024, 10:55
Official
Good day Graham.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
28 Aug 2024, 16:42Good day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
Tracker Connect's reply28 Aug 2024, 16:42
Official
Good day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
GT
Graham T's updateReviewer Update
29 Aug 2024, 14:21Thank you Tania for resolving this issue (only due to Hello Peter escalation/intervention). Will confirm all is in order when only more more debit order (one month's notice) goes off...and no more. Appreciated
GT
Graham T's update29 Aug 2024, 14:21
Reviewer Update
Thank you Tania for resolving this issue (only due to Hello Peter escalation/intervention). Will confirm all is in order when only more more debit order (one month's notice) goes off...and no more. Appreciated