Contious disregard of cancellation of tracking device since July 2019

This is folowing a continous back and forth with Tracker Connect. I'm extremely appauled by the service and am at the brink of seeking egal advice. I cancelled the tracking unit on July 2019. This was communicated to Tracker but debit orders are still going off my account. Every time I reverse these I receive a call from a Tracker personnal & I explain the exact same grievance over and over. A call is logged and it is said to be communicated to the finance team. There is not even a record of the removal of the tracking unit in July 2019.

The last person I spoked to logged a query on 2 December 2019 (Ref 149163) & on 19 December query was resolved. An amount R1 145 was deducted from my account on 27th December which I assumed it was the cancellation and now a debit order has deducted on 27th January.

Someone should please act soon in assisting me with getting rid of your services. Your level of unprofessionalism shows gross negligence and and an inability to ensure controls are in place in your company to activate certain instructions.