1 reviews | Active since Aug 2020
Constant bullying with phone calls from cartrack
I am so disgusted with cartrack I bought a car and install a tracking device the following month the car was taken from me I was ****med by the owner of the after paying the bank he bought the car from repo the car. I contacted cartrack and told them no longer have the car they told me I can not cancel the contract with if I do I will have to pay the full amount, I than told them I will continue with the monthly payment of a R150 a month that was prescription I signed up for. After a while I got a call from the bank to remove the tracking device and I called cartrack to remove the device and so they did,after removing they told me when I get a car they will reinstall the device with a fee of R870 and I told it's ok when I get a car I will inform them. Now I am being bul**** by them even thou I pay my prescription every month without fail they even deducted the amount of R1100 for what I don't know and they did this without me agreeing or giving my consent to do so. Now the calling me every day say I must pay my account is behind lying blatantly I pay my account every month and I told 6 call center agent's already. Everytime they say sorry for doing the same mistake I than even spoke to the supervisor promised he will fix this still nothing I am still getting phone calls early in the morning I than requested for the recordings of all the calls because I can't take it anymore they said they will email to me till to date I am still waiting what is wrong with this people I am being emotional abuse by their calls not fare🥺🥺🥺
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
