COMPLETE ******* WHEN CANCELLING CONTRACT.
<p>My name is Sunil Maharaj and i had a tracker system fitted on to my Toyota Tazz. The car was written off in November 2016. The insurance company(who also provided poor service) notified me at the begining of Jan 2017 that the car was a write off.On 23/01/2017 ,i called tracker to cancel my contract and the operator said it will cost me R800 plus Feb 2017 fees. I was very upset but agreed to pay. When they want the business then the fitting is free and the come to you to install.Once you sign the dotted lines then you are stuck .They also do not offer 24 month contracts,only 36 months.........i will now cancell my mercedes which i have with them after doing my homework with another company.Totally unfair.</p>
Good day Kogie,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Innocentia Maluleke
Tracker Customer Care
Best regards,
Good day Kogie,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Innocentia Maluleke
Tracker Customer Care
Best regards,
Good day Mr. Maharaj,
We confirm having made contact with you and assisted with resolving your query. We have also sent you an email advising of the conclusion.
Thank you for your continued support to Tracker.
Kind regards,
Maroba Kekana
Tracker Connect
Best regards,
Good day Mr. Maharaj,
We confirm having made contact with you and assisted with resolving your query. We have also sent you an email advising of the conclusion.
Thank you for your continued support to Tracker.
Kind regards,
Maroba Kekana
Tracker Connect
Best regards,
Thank you Maroba for assisting me with the query.After your call and your help to resolve my unhappiness,i have no doubt that Tracker is a good company to deal with.I will leave my Mercedes with Tracker and will still use yourll in the future.
Kind regards
Thank you Maroba for assisting me with the query.After your call and your help to resolve my unhappiness,i have no doubt that Tracker is a good company to deal with.I will leave my Mercedes with Tracker and will still use yourll in the future.
Kind regards