JT
Jennifer T
1 reviews | Active since Jul 2011
28 May 2021, 13:56
Complaint
After trying unsuccessfully for months to cancel my subscription to my Tracker, when I finally was able to cancel it, I was debited for an additional month thereafter. Now I have queried multiple times asking how to get the tracker out of my car and your company refuses to reply. This tracker never worked properly to begin with and now despite not working according to you company, it continually drains the battery in my car. I would like it removed as soon as possible.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
28 May 2021, 15:22Good Day Jennifer,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply28 May 2021, 15:22
Official
Good Day Jennifer,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
JT
Jennifer T's updateReviewer Update
28 May 2021, 16:02Tracker, I am not happy with the call I received today. I was just told that my emails went to a box that is not read. How am I supposed to know that if I received emails back with a reference number? Seriously?
JT
Jennifer T's update28 May 2021, 16:02
Reviewer Update
Tracker, I am not happy with the call I received today. I was just told that my emails went to a box that is not read. How am I supposed to know that if I received emails back with a reference number? Seriously?
Tracker Connect's replyOfficial
29 May 2021, 09:00 Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply29 May 2021, 09:00
Official
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect