1 reviews | Active since Sept 2016
Complaint
<p>Tracker has fitted a tracking devise on my car and they damged my electrical system. Now they do not want take responsibilty they are telling me that they have given information to the dealer. Tracker has caused me so much incovieniece, what i dont like is that they do not value me as a customer. I dont see why i should be paying for a service that is causing damage to my car and causing me to be inconvienieced. Do yourself a favoour and do not even contact Tracker for a tracking device system as they will cause you damage to the car. Tracker is a nonsense company.</p>
Good day Matlhodi,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Innocentia Maluleke
Tracker Connect
Good day Matlhodi,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Innocentia Maluleke
Tracker Connect
Good day Mrs Matsekoleng,
On behalf of Tracker, I would like to apologize profusely for any poor service you might have experienced when dealing with certain staff members within the company and would like to assure you that this is not our standard way of doing business.
We confirm to have contacted you and we discussed the query at length, a resolution was reached.
Kind regards,
Brian Khumalo
Good day Mrs Matsekoleng,
On behalf of Tracker, I would like to apologize profusely for any poor service you might have experienced when dealing with certain staff members within the company and would like to assure you that this is not our standard way of doing business.
We confirm to have contacted you and we discussed the query at length, a resolution was reached.
Kind regards,
Brian Khumalo