GZ
Gail Z

1 reviews | Active since Apr 2024

02 Apr 2024, 08:48

Company doesn not care about customers.

Non existant service or customer care... Booked new tracker, dash camera, drivers camera and 2 side cameras to be fitted to new truck. Nearly 3 weeks later nothing fitted. Being pushed from pillar to post and back again. No one and I really mean no one, is really interested. Customer care doesn't even bother to get back to you either. Dozens of calls and emails later and today I get told No record of a booking on file. Wow. If this is the level of service we have recieved so far, what happens when something happens and we really need them...... Think C-Track may be a better option at this stage.

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Replies (1)
Tracker Connect
Tracker Connect's reply02 Apr 2024, 11:04
Official
Good day 
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect