1 reviews | Active since Aug 2015
*********** Clowns
Absolute Incompetence: So on Saturday I called to cancel my Tracker as I was selling my old vehicle and purchasing a new one. After being completely misinformed by the first *********** centre agent, I was told the cancellations dept would call me on Monday. Well I was called on Monday and told I must pay R4200 to get out of my contract or R1000 odd to have new trackers installed in the new vehicle and continue the contract. I declined and asked for the matter to be escalated as I was misinformed. Shortly afterwards I get an email telling me Tracker had called me multiple times to no avail and my contract would be continued as normal. So I called back, explained the whole story again, and still no call from a complaints/investigation department!! Rather I get called today and told Iām a valuable client and they would like to offer me value added services! ššš Tracker, your call centre are a true bunch of *********** clowns 𤔠you should be so proud of yourself!! Well Done š
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This is to confirm that Tracker has attempted to contact you to no avail.
We will continue to reach out.
Regards
