SD
Sean D

1 reviews | Active since Dec 2010

24 Jun 2021, 21:02

Chase, Chase and Chase some more in tying to get a response...

Tracker backend office in a mess. Admin staff and service are non responsive and by their response are somewhat uninterested and to relaxed in their approach. A serious revamp of service / training is needed!!

0
Replies (2)
Tracker Connect
Tracker Connect's reply25 Jun 2021, 07:44
Official
Good Day Sean,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply29 Jun 2021, 10:52
Official
Good Day Sean,
 We confirm having contacted you to assist with your matter, please note that without a full security check conducted we are unable to assist you. We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect