RK
Roxanne K
1 reviews | Active since Mar 2015
02 Nov 2017, 10:46
CHARGED DOUBLE!
Good day,
Where do I start?
We have been trying to get hold you guys since Saturday 28 October – not only were we holding on forever but an email was sent and not one person has come back to us.
Is this the standard of customer service you guys are used to?
I have now become desperate to try get some sort of reaction and need your URGENT assistance.
My instalment is meant to be R168.33 and you guys took off R336.66???? How is this fair?? It is double…
Please call Gareth Mark Jones on ********** and arrange for a refund ASAP!
Best Regards,
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
02 Nov 2017, 10:55We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Chennan Venter
Tracker Connect
Best regards,
Tracker Connect's reply02 Nov 2017, 10:55
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Chennan Venter
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
02 Nov 2017, 11:35Good day
This is to confirm that we have made contact with you and assist accordingly
Thank you
Best regards,
Tracker Connect's reply02 Nov 2017, 11:35
Official
Good day
This is to confirm that we have made contact with you and assist accordingly
Thank you
Best regards,