Change of bank details half done

<p>Called Tracker on 17 May 2017 to change bank details, was promised it was done. One account was changed but the second, my wife's car was not. Called again yesterday to ask them to change the second contracts details. Got given a whole long storey with a couple of contradictions. Asked the agent to get a manager to call me first thing this morning. Called them at 08:45 to find out why nobody had called me. Kevin said there was no records of my interaction yesterday. I asked him to get a manager to call me in 15 min which is a reasonable time frame. Still waiting for call. I think it is time for tracker to lose two customers that have been with them since 2002. Tracker is not interested in their clients. Can you imagine if my car was ******, they probably wouldn't be able to find it...</p>