RM
Reabetswe M

1 reviews | Active since Apr 2016

01 Jan 2026, 00:49

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I've been making upfront payments to avoid my account from being debited and its been going on for the past few months until today when a debit order went off yet I paid on the 19th. I'm starting to really get irritated. Shouldn't you accounts department make sure accounts are owing before running a debit order. Im not going to pay double please reverse my money.

0
Replies (2)
Tracker Connect
Tracker Connect's reply02 Jan 2026, 07:55
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a prompt resolution of this matter. 

We will revert to you shortly. 

Tracker Connect 

Tracker Connect
Tracker Connect's reply08 Jan 2026, 14:28
Official
Good day, 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company. 

If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect