Caused damage while inserting the unit

On Monday I had a tracker unit installed in my brand new vehicle. After installation the installer apparently noticed that a light is burning which did not burn before. I made an appointment at the dealership to have it checked out - yesterday before 8h I went to the dealer so that they can determine the cause. The dealer informed me that It came to light that a wire was wrongfully cut while the tracker unit was being installed. <br> <br> So yesterday they were sorting out the problem and determining who is at fault and liable. So I had to get by without a car for the whole day, The costs are for Trackers account - BUT I may only get my car AFTER Tracker has made the payment. Which I completely understand - but seems like no one has made any effort to pay yet and it is Friday afternoon. The dealer has not received any confirmation of payment. Everyone makes mistakes - granted. By showing remorse and giving co-operation and maybe PAYING for the damage you caused in the same swift manner as you caused it. I will not have to be without a vehicle for a whole weekend. This is truly frustrating and unprofessional.