LV
Lucinda V

1 reviews | Active since Jul 2016

22 Aug 2017, 14:45

Cannot cancel contract

Whats the use of an app or online service if you cannot do anything with it? AND why do you guys have a telephone number when they just tell you they will phone you back but never do. I WANT TO CANCEL A CONTRACT, but you make it impossible, you do realise that this goes against the consumer protection act???? If I can advise anybody in this country to NOT sign a tracker contract I will, even if you have to change insurance, just dont sign a contract, it will be the end of you!!!

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Replies (2)
Tracker Connect
Tracker Connect's reply22 Aug 2017, 14:56
Official

Good day Lucinda,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Tracker Connect,

Maroba Kekana

Best regards,

Tracker Connect
Tracker Connect's reply22 Aug 2017, 15:29
Official

Good day

This is to confirm that we have contacted the account holder and assisted accordingly.

thank you

Tania Snyman

Best regards,