gW
gillian W

1 reviews | Active since Jul 2015

21 Jul 2015, 15:10

Cancelled in May still being billed and harassed

I cancelled my Tracker in May - was still billed end May and June for it. I eventually got that reimbursed.I have since emigrated to Canada and am getting harassed by them with their calls - which I do not answer because I will pay roaming. I get a rude e mail today saying if I don't contact them NOTHING will change. I was promised they had closed my account and cancelled the debit order.

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Replies (1)
Tracker Connect
Tracker Connect's reply21 Jul 2015, 15:33
Official
Hello GWilliams,

Your complaint dated the 21st of July 2015 has been noted.

Please be advised that we are currently investigating same and will revert to you shortly.

Thanking you for your patience.

Tebogo Makgatho
Tracker Customer Care