BP
Ben P

1 reviews | Active since Jan 2026

27 Jan 2026, 14:47

Cancelled Contract but Still Being Debited

I cancelled my contract with Tracker in September 2025, yet they have continued to debit my bank account months later. I have spent weeks trying to resolve this, with no proper assistance or solution. Instead of fixing the issue, they are now threatening to hand me over, which is unacceptable given the contract was cancelled. This is extremely unprofessional and financially damaging. Customers should not have to fight to stop unauthorized debits. I am now forced to pursue this legally. I strongly advise others to be very careful when dealing with this company.

0
Replies (2)
Tracker Connect
Tracker Connect's reply27 Jan 2026, 14:52
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a prompt resolution of this matter. 

We will revert to you shortly. 

Tracker Connect 
Tracker Connect
Tracker Connect's reply02 Feb 2026, 13:35
Official
Good day,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect