MT
Matthys T
1 reviews | Active since Aug 2015
20 Aug 2015, 08:16
Cancelled account in June but still get billed
I have sold my Toyota Fortuner in May 2015, I have cancelled my Tracker in June and accepted to still pay for June. Tracker has billed me in July again and I cancelled the transaction at the bank. Now they have billed me again on a other description number. Now I must take off at work to go and reverse the transuction. Please help I am struggling to cancel tracker account. I am paying for a service that will not be met because I don't own the vehicle any more. I have spoken four times with Tracker over the phone and emailed the responsible perton twice.
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Replies (1)Tracker Connect's replyOfficial
20 Aug 2015, 08:35Hello mtaljaar,
Your complaint dated the 20th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Your complaint dated the 20th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Tracker Connect's reply20 Aug 2015, 08:35
Official
Hello mtaljaar,
Your complaint dated the 20th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Your complaint dated the 20th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
