Cancellation of tracking device

On 13 January I cancelled the tracking device in my car as it was written off. In February I contacted Tracker again as they deducted the monthly instalment. I was told that there is no record of my call.<br> <br> I phoned again on 27 March, after I found my phone bill and gave the date and time of the call. I also cancelled the device for the second time and emailed a copy of the telephone account.<br> <br> I then phoned again in April, when I was told that there is no record of the 13 Jan phone call, but an investigation will be lodged to resolve the matter. Tracker, however, confirmed the cancellation of 27 March. Tracker again deducted the monthly contribution in April.<br> <br> They deducted again on Friday 22 May and I reversed the charges this morning.<br> <br> I am not prepared to pay for other people's incompetence any longer. As it is, Tracker owes me R 648 already and as I cancelled the service TWICE I am no longer paying.