JO
Jaco O

1 reviews | Active since Jun 2019

25 Jun 2019, 07:50

Cancellation of Tracker unit

Cancelling Tracker unit seems to be impossible and they keep on deducting money.

I sent email cancelling my tracker unit on my vehicle on 12 February 2019. They keep on deducting money from my account on this unit.

I change to Matrix since the service that I received on my other vehicles from them is much better .

I keep on sending email but with no success.

0
Replies (2)
Tracker Connect
Tracker Connect's reply25 Jun 2019, 08:11
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply25 Jun 2019, 11:32
Official
Good day Mr Oberholzer, 

This is to confirm that we have made contact with you and assisted you accordingly.

we hope you find the above in order.

Kind regards

Customer Care Team