KM
Konanani M
1 reviews | Active since Apr 2013
19 Dec 2015, 09:19
Cancellation of policy!!!
I had a car accident in November 2013 and requested cancellation of my tracker policy since the car was written off. I didn't want to use tracker anymore in my new car because after the installation, my pre-tensioner cables for Airbags were damaged and I had a fault alarm light that I fixed myself at my expense. This is unprofessional. I was informed it's not possible to cancel since I'm on a 36 month contract that i never agreed to. Now the 36 Month term has expired but I'm still being debited. Please cancel my policy with immediate effect. I do not want anything to do with tracker anymore.
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Replies (1)Tracker Connect's replyOfficial
19 Dec 2015, 09:52Hello Conti000,
Your complaint dated the 19th of December 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
Your complaint dated the 19th of December 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
Tracker Connect's reply19 Dec 2015, 09:52
Official
Hello Conti000,
Your complaint dated the 19th of December 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
Your complaint dated the 19th of December 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
