TM
Tiisetso M

1 reviews | Active since Jun 2014

28 Apr 2015, 11:42

cancellation of my other car

good day Hello Peter,<br> My name is Tiisetso Mokoka id no ***, I am complain about the company named Tracker due to the bad service I am receiving from them. in 2013 I asked them to install tracker on my 2 cars which is Polo Vivo and Corsa utility and the consultant was assisting me I explain that for Corsa Utility is only for the time being because I am planning to sell it in the next feature, the consultant told me I can cancel it and continue with the other car. then I continued with the contract. January 2015 I sold my car then I phoned Tracker on the 4th of February 2015 to ask them to cancel my contract for the Corsa Utility then the consultant told me I cannot cancel the contract then I explain to the consultant my agreement when I joined this contract the they promised me to go and review the conversation between me and them, they will call me after 3 days which they did not and again on the 11 February 2015 I phoned them again and explain myself they told me the same story of calling me after 3 days they still going to review my calls, even today I am still waiting for their calls and they still busy deducting my money for no reason.

0
Replies (1)
Tracker Connect
Tracker Connect's reply28 Apr 2015, 11:52
Official
Hello TiisetsoMO,

Your complaint dated the 28th of April 2015 has been noted.

Please be advised that we are currently investigating same and will revert to you shortly.

Thanking you for your patience.

Tebogo Makgatho
Tracker Customer Care