Cancellation of contract

I have been a client of tracker since 2002 without any interruptions. Today I called to cancel my contract and I was informed that I have to pay R400 to cancel this contract. I find this to be highly unfair as I merely continued with my existing contact when I changed cars in 2012. In addition the consultant initially could not even locate my previous car on their system but could however pick up the 2002 car. She also kept referring to incorrect coverage dates and even suggested that perhaps I had my cover with other suppliers. I find this to be very worrying.<br> <br>