MD
Magriet D

1 reviews | Active since Sept 2018

11 Sept 2018, 09:53

Cancellation for Tracker device service

I sold my car with Tracker device after I was at Tracker to cancell the service. The lady that assisted me told that it was fine the next owner of the vehicle can continue the service on their behave. Now Tracker handed me over as a bad payer and does not understand or lisgen to reason for me sold that car.

0
Replies (5)
Tracker Connect
Tracker Connect's reply11 Sept 2018, 10:21
Official

Good day Ms Davis,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply12 Sept 2018, 14:34
Official

Good day Mrs Davis ,

Please be advised that we have tried contacting you via your mobile number as well as sent you an email to no avail.

Kindly advise of a suitable time to contact you in order to assist further regarding your request.

Regards,

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply14 Sept 2018, 08:44
Official

Good day Mrs Davis ,

Please be advised that we have tried contacting you via your mobile number as well as sent you an email to no avail.

Kindly advise of a suitable time to contact you in order to assist further regarding your request.

Regards,
Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply18 Sept 2018, 08:45
Official

Good day Mrs Davis ,

Please be advised that we have tried contacting you via your mobile number as well as sent you an email to no avail.

Kindly advise of a suitable time to contact you in order to assist further regarding your request.

Regards,
Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply22 Sept 2018, 09:00
Official

Good day Mrs Davis ,

Please be advised that we have tried contacting you on numerous occasions regarding your complaint to no avail.

Kindly note that your request will now be cancelled.

Please feel free to contact us directly on ***for assistance regarding your complaint .

Regards,

Tracker Connect

Best regards,