LP
Lize P
1 reviews | Active since Mar 2021
07 Mar 2021, 07:49
Cancellation Fee is ridiculous
I sold my car, and had to cancel my Tracker Care subscription. They charged me R1400 to cancel, since I apparently signed a 36 month contract for my Tracker. This seems very ********* to me & does not protect the consumer in the least. If I decide I do not want a product, why sould I keep paying for it? Tracker could at least make this little catch clearer in their contract, because I was not aware of it. If I were, I would have never signed.
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Replies (2)
Tracker Connect's replyOfficial
08 Mar 2021, 07:53Good Day Lize,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply08 Mar 2021, 07:53
Official
Good Day Lize,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
16 Mar 2021, 15:46Good Day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Team
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Team
Tracker Connect's reply16 Mar 2021, 15:46
Official
Good Day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Team
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Team