1 reviews | Active since Aug 2018
Cancellation fee for ****** vehicle.
My vehicle was ****** and I called the cost center to request to not be billed/cancel my contract as the tracking units were recovered by the tracking company and the vehicle is not recovered. The call center consultant informed me that I have to pay R1000 cancellation fee for my contract even though I am cancelling due to theft of vehicle and that tracker failed to recover my vehicle so why should I continue to pay for a ****** vehicle and or damaged devices?
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Good day Ms Mboweni,
Thank you for your communication dated 16/08/2018.
We confirm that we have made contact with you but you have already been assisted.
Regards
Tracker Connect
Good day Ms Mboweni,
Thank you for your communication dated 16/08/2018.
We confirm that we have made contact with you but you have already been assisted.
Regards
Tracker Connect