Cancellation Drama

<p>I have called in to cancel my tracking device with Tracker and I spoke to a gentlemen by the name of Makhosi Moyo who had the most disgusting attitude with regards to the following.</p> <p>I advised the consultant that I am canceling the policy which he did, I then advised the consultant that I would like they device to be removed from my car as I am getting a new device consultant responded with the following words 'You will have to pay to get it removed as we would be sending out a technician to remove a device from a customer who no longer wants to be with us instead we could be using him to install a device with clients who wants to be with us'</p> <p><br />I then asked him where does it state that within my TC as it is not stated.</p> <p><br />I sent him a mail with the only TC I have received from Tracker he then responded and stated we sent you the new ones in 2014 please see attachment that was a mail I have never received as I checked all my mails from Tracker he clearly added on the TC and highlighted them as I advised him of my findings.</p> <p><br />His attitude as consultant was disgusting hence I will not let this GO as I have proved him wrong and he will not accept my evidence that I supp**** as he clearly stated with a reply on mail that he does not have time be responding to me as he is busy with other clients.</p> <p><br />I WANT THIS DEVICE REMOVED AND WILL NOT PAY A DIME AS MY TC I HAVE DO NOT STATE THAT. </p>