MO
Melissa O

1 reviews | Active since Aug 2020

14 Aug 2020, 18:24

cancelation of the contract

After selling our vehicle and phoning to cancel the contract we were told the contract has a few months left. We said tha contract should then be canceled at the end of the term, which never happened. We phoned again an again, but still the debiet order went off every month. We then canceled the debiet order from the bank. Now after a year of the debiet order being stopped they keep on calling. We have explained everything and told them to listen to all our recorded calls, yet they still call. Useless company!!!

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Replies (2)
Tracker Connect
Tracker Connect's reply15 Aug 2020, 09:30
Official
Good day Melissa,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply26 Aug 2020, 15:15
Official
Good day Melissa,
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time 

Tracker