1 reviews | Active since Feb 2017

07 Sept 2022, 07:37

Cancel Tracker

I have been trying to cancel my contract for the last 3 months. The contact page doesn't work, there is no email address for communication, Facebook messenger does not reply when I informed them of cancellation and the call centre does not answer when directed to cancellations department. They make it impossible to cancel. I refuse to pay anything further from this date. Shocking and disgusting!

0
Replies (3)
Tracker Connect
Tracker Connect's reply07 Sept 2022, 09:19
Official
Good Day Dalene, 
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply07 Sept 2022, 09:40
Official
Good Day Dalene,
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect

Best regards,

's update07 Sept 2022, 09:55
Reviewer Update
Thank you, however, I have been contacted this morning whereby my contract has been cancelled and I received confirmation via email