AB
Amo B

1 reviews | Active since May 2017

04 Jul 2017, 08:48

CANCEL OF TRACKER STRUGGLE "HORRID COMPANY!

<p>I owned a car of which the delership initated for a device to be inserted. I only had the car for a week and uplifted the deal due to the car being faulty. Tracker state that I still owe them money after I informed them that I only had a car for a week and for them to terminiate my contract. I told them to inquire with my dealership. The have now taken me to Blake Collections.</p> <p> </p> <p>Traker need to be accountable for not laying my request to rest.</p>

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Replies (5)
AB
Amo B's update04 Jul 2017, 15:33
Reviewer Update

Hi,

I am still waiting for my request to urgenlty be attended too.

Tracker Connect
Tracker Connect's reply04 Jul 2017, 15:36
Official

Good day Amo Badise,

We will be in contact to assist shortly.

Kind regards

Brian Khumalo

Customer Care

AB
Amo B's update05 Jul 2017, 12:29
Reviewer Update

20 hours later and I am still waiting for my cancellation approval. Customer care agent had promised me they will send me a proof of my balance being revised to zero.

This has affected my credit rating as you have taken me to laywers when you did mention yesterday that you fully take the blame.

Tracker Connect
Tracker Connect's reply05 Jul 2017, 12:45
Official

Good day Amo Badise,

Please accept our sincere apologies for the inconvenience this might have caused.

We will contact you shortly to resolve.

Kind regards

Tracker Connect

Innocentia Maluleke

Tracker Connect
Tracker Connect's reply04 Sept 2017, 09:07
Official

Good day Miss Badise,

This is just to confirm that your complaint has been amicably resolved.

Kind regards,

Najma Sallie

Tracker Connect