ST
Sebenzile T

1 reviews | Active since Jul 2015

04 Jun 2019, 16:40

Cancel my policy.

Hi I'm skytracker clients and now i think they taking advantage of me. Some consultants alleged he is from tracker called me wanted me to join extra policy of which i explained as long as it had to be paid i can't join it but they went on and deducted the money of which was without my concern. And they told me even if they sent me the app only activate it by downloading it of which i never.

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Replies (3)
Tracker Connect
Tracker Connect's reply04 Jun 2019, 16:50
Official
Good day Sebenzile, 
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a prompt resolution of this matter. 

We will revert to you shortly. 

Kind regards, Tracker Connect 

Tracker Connect
Tracker Connect's reply04 Jun 2019, 17:12
Official
Good day Sebenzile, 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.   

We would like to take this opportunity to thank you for doing business with our Company. 

If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Kind regards, 
Tracker Connect

ST
Sebenzile T's update04 Jun 2019, 18:22
Reviewer Update
How can you say you have resolved my matter by intimidating me not solving the problem,how can you say I'm owing something i never agreed upon.