NS
Nthabiseng S
1 reviews | Active since Mar 2009
21 Nov 2018, 11:27
calendar month notice
i cancelled my contract with you guys today as i sold my previous car over a month ago . i'm being told that you going to debit my account again as i need to serve a 30 days notice other wise i'll be handed over for a lousy R99 . i want tracker to send me a call where i was advised of this calendar month notice. and i want proof that you send me something in writing that advises me of such as i was never. Told and this is treating me unfairly as a customer
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
21 Nov 2018, 12:47Good day Nthabiseng,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Customer Care Team
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Customer Care Team
Tracker Connect's reply21 Nov 2018, 12:47
Official
Good day Nthabiseng,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Customer Care Team
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Customer Care Team
Tracker Connect's replyOfficial
22 Nov 2018, 14:55Good day Nthabiseng,
Kindly note that we tried to make contact with you to no avail.
We have sent feedback on your query via email.
We hope that the matter has been resolved to your satisfaction and that this matter has in no way dampened your view on Tracker and the service we provide.
Should you require further assistance, please do not hesitate to contact us.
Kind regards
Customer Care Team
Kindly note that we tried to make contact with you to no avail.
We have sent feedback on your query via email.
We hope that the matter has been resolved to your satisfaction and that this matter has in no way dampened your view on Tracker and the service we provide.
Should you require further assistance, please do not hesitate to contact us.
Kind regards
Customer Care Team
Tracker Connect's reply22 Nov 2018, 14:55
Official
Good day Nthabiseng,
Kindly note that we tried to make contact with you to no avail.
We have sent feedback on your query via email.
We hope that the matter has been resolved to your satisfaction and that this matter has in no way dampened your view on Tracker and the service we provide.
Should you require further assistance, please do not hesitate to contact us.
Kind regards
Customer Care Team
Kindly note that we tried to make contact with you to no avail.
We have sent feedback on your query via email.
We hope that the matter has been resolved to your satisfaction and that this matter has in no way dampened your view on Tracker and the service we provide.
Should you require further assistance, please do not hesitate to contact us.
Kind regards
Customer Care Team