blacklisting for tracker deactivate in 2013

<p>My tracker was removed and account deactivated in 2013, in March 2017I hreceived a statement for new invoices for 2017, I then phoned Tracker in May 2017 and spoke to Robyn who told me that the account is closed and she would look into it as the invoices were charged in error. Today 15/06/2017 I received an SMS that I have been blacklisted for this account...I then call Tracker again and spoke to Ntombi who so politlely told me to phone on Monday as there is no point in trying to look into this as its going to be a long weekend!!! I became irritate and asked to speak to a manager she then proceeded to put me on hold for 25 minutes. So no my name has been tarnished as if I am a bad payer when the fault is on Tracker side how do you start billing from no where after 3 years and then one needs to deal with incompetnent staff who have an attitude...</p>