MM
Mmakhukhu M

1 reviews | Active since Aug 2014

26 Feb 2016, 13:32

Billing of service i didn't need

I joined tracker through Miway as part of the package. I left Miway in Sep 2015 to join another insurance company. I do not have a contract with Tracker. Miway was supposed to notify Tracker when I left, just as it is the way I got to know them. The truth is in did not need, them, I never used them even when I had them, I just aid the as part of package with MIWAY. my interest was in Miway and not Tracker. Tracker continued to debit my account and I reversed the transactions and they handed me over to attorneys . Now, this morning they have deducted my account after I made a payment arrangement with their attorneys.

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Replies (1)
Tracker Connect
Tracker Connect's reply26 Feb 2016, 13:44
Official
Hello mmakhukhu,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Najma Sallie
Tracker Connect