LJ
Lodewyk J
1 reviews | Active since Jun 2021
17 Jun 2021, 13:13
Billing mess up
I have been struggling for years now to get Tracker to cancel a previous vehicle's subscription. I sold the car and there was a reinstallation done. Tracker never cancelled the previous vehicle and I've been paying double premiums since. They acknowledged the mistake and I have even received a refund, but they still keep on debiting my account with the cancelled unit
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Replies (2)
Tracker Connect's replyOfficial
17 Jun 2021, 14:18Good day Lodewyk J
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply17 Jun 2021, 14:18
Official
Good day Lodewyk J
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
17 Jun 2021, 15:15Good day Lodewyk J,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved accordingly. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved accordingly. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply17 Jun 2021, 15:15
Official
Good day Lodewyk J,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved accordingly. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved accordingly. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect