1 reviews | Active since Oct 2016

03 Oct 2016, 13:05

Billing Issues

<p>Been a Tracker client for a long tie now. Unfortunetly experienced the 2nd billing issue this year. Latest, got billed R1,700 for 2x product cancelations that I do not own. This being on top of my usual 2x vehicle invoice..?</p>

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Replies (2)
Tracker Connect
Tracker Connect's reply04 Oct 2016, 06:39
Official

Hi Barry,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Ghitte Brandt

Tracker Connect

Tracker Connect
Tracker Connect's reply04 Oct 2016, 15:02
Official

Good day Mr de Klerk,

Please accept our sincere apologies for the inconvenience this has caused.

We confirm to have contacted you and the matter has been resolved.

Thanking you for your patience.

Innocentia Maluleke

Tracker Connect