KM
Katlego M

1 reviews | Active since Nov 2023

21 Jan 2024, 22:03

Billed incorrect amount

I was billed incorrectly. I the called in to enquire and for my matter to be escalated, no one called me back. They just debited my money now and am unable to reverse it 😭

0
Replies (2)
Tracker Connect
Tracker Connect's reply22 Jan 2024, 07:30
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply22 Jan 2024, 09:45
Official
Good day,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. 

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect

Best regards,