jC
juliana C
1 reviews | Active since Jun 2010
16 Mar 2015, 14:01
billed for tracker not in use
I had a tracker installed in 2 cars and the second car was traded in in October 2013. I have cancelled this with Tracker at that time but up until today they are still deducting payment from my account. I have communicated with them in all ways and even sent emails but no action is being taken. I want my money refunded for all these deductions from 2013 to date.
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Tracker Connect's replyOfficial
16 Mar 2015, 14:11Hello julianac,
Your complaint dated the 16th of March 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Innocentia Maluleke
Tracker Customer Care
Your complaint dated the 16th of March 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Innocentia Maluleke
Tracker Customer Care
Best regards,
Tracker Connect's reply16 Mar 2015, 14:11
Official
Hello julianac,
Your complaint dated the 16th of March 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Innocentia Maluleke
Tracker Customer Care
Your complaint dated the 16th of March 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Innocentia Maluleke
Tracker Customer Care
Best regards,