DJ
Donovan J
1 reviews | Active since Feb 2015
22 Jul 2015, 07:36
Billed for Cancelled Contract
I phone the Tracker call centre advising that I would like to cancel my Tracker contract as I am no longer in possession of the vehicle. The call centre agent advised that it has been noted and a consultant will have to phone me back to find out why I would like to cancel the contract.<br> <br> To date (2 months later) I have not received a call from Tracker and I am still being debited for this service.<br> <br> I have already contacted my attorney and will be going the legal route with this matter.
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Replies (1)Tracker Connect's replyOfficial
22 Jul 2015, 07:43Hello Donovan.Jacoby,
Your complaint dated the 22nd of July 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Innocentia Maluleke
Tracker Customer Care
Your complaint dated the 22nd of July 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Innocentia Maluleke
Tracker Customer Care
Best regards,
Tracker Connect's reply22 Jul 2015, 07:43
Official
Hello Donovan.Jacoby,
Your complaint dated the 22nd of July 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Innocentia Maluleke
Tracker Customer Care
Your complaint dated the 22nd of July 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Innocentia Maluleke
Tracker Customer Care
Best regards,
