1 reviews | Active since Jul 2015
Billed 4 times for Tracker in 1 month
I am livid with Tracker. Firstly, I had to cancel my tracker contract because my car was sold to the dealership. Secondly, I had a new tracker unit installed in my new car on the 26 November 2018. I was billed R1158-79 on the 30 November. I was billed for cancellation, as well as the old car's tracker in advance, and a pro rata amount, and still the new tracker in advance. This is *******. The old vehicle is no longer in my possession but I was billed for tracker. You pay tracker in advance so why was I still billed for December when the old vehicle was sold to the dealership. I've sent numerous emails and I called in. I was told by Simphiwe Ngubane that I would only pay the cancellation fee and tracker in advance for the new unit installed. I paid tracker in advance for the old tracker unit and it was not used for the entire month. There I had to pay for another month for the old tracker. This is absolute *******. I am going to cancel the new contract with tracker, put a stop order on Tracker and join Netstar. Absolute *******.
Tracker Connect
Tracker Connect
We confirm that we have been in contact with you and assisted you.
Kind regards
Tracker Connect
We confirm that we have been in contact with you and assisted you.
Kind regards
Tracker Connect
