Biggest mistake

I've had tracker unit for 2 years. All was fine until I sold my vehicle and need a new installation. <br> <br> Ever since I started this process I've had nothing but hassles. No replies to emails, constantly having to call the call centre and never reaching the same person again. Today I waited for them to finally arrive to install unit but no-one pitched. The problem is the car is in someone else's name. This was not a problem for the past 2 years but now it is. I have repeatedly told them to call that person to get whatever permission they need (I pay for the car & the tracker unit, and the car stays with me at all times, not to mention that my name is on the original documents lodged with Tracker and I am the only person they have ever dealt with).<br> <br> I think it's time to find another company because this one seems to care only about signing up new clients, not servicing existing ones. The many complaints shown here are proof of this.<br> <br> I've lost count of the phone calls I've had to make and the amount of time spent - they owe me for that.<br> <br> Don't even start me on the fact that my old unit cost R159 & I am quoted R120 for the new one, with no explanation about the overcharge of the past.