PH
Paul H

1 reviews | Active since Aug 2019

03 Aug 2022, 10:07

BEWARE OF THE CON

My partner and I have been with Tracker for over 20 years, had it installed in probably 18 cars during this time and told everyone we met about how awesome they are, but we'll be doing the opposite from now. We just bought another new car as my partner is retired and this is our last car. Our insurance advised that we do not need a Tracker for this vehicle and when my partner called Tracker to cancel, they told him that they'll charge a pensioner a whopping Eight Hundred Rand cancellation fee after having it in the car for over two years! Thank you for NOTHING and I do hope potential clients read all the fine print before they sign and rather go with another company who values over 20 years of loyalty.

0
Replies (2)
Tracker Connect
Tracker Connect's reply03 Aug 2022, 11:08
Official
 Good Day 
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply16 Aug 2022, 08:34
Official
Good Day ,
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect